WDZ FrontDesk
An AI front-desk assistant that answers with live inventory and prices, builds carts in chat, and captures every visitor as a lead.
From problem to production.
The problem, the build, and what it changed.
-
01
The problem
Rental operators lose bookings outside office hours: a visitor asking "is this free on the 24th, and do you deliver to my ZIP?" had to call and wait. Interested visitors left no trace unless they finished a full quote form.
-
02
The solution
A chat assistant that behaves like a real front-desk employee: it answers with the business's actual inventory, live availability and prices, builds a rental cart inside the chat, and places a genuine booking request. Every interested visitor is saved as a lead — with a wants-a-call flag for the humans.
-
03
Key features
- Answers with live availability and real prices, in chat
- Builds a cart and places real booking requests
- Every visitor captured as a lead — dashboard plus CSV export
- Exact ZIP matching for the delivery area, never substring
- Four preset personas plus fully custom name, avatar and voice
-
04
Engineering & hardening
The AI runs through a server-side proxy — AES-encrypted keys never reach the browser, with per-conversation cost caps and atomic daily spend limits. Prices are always recomputed server-side, bookings re-validated at commit time, and double-submits blocked by order signatures plus a reserve-before-create lock.
-
05
Outcome
The website answers like a front-desk employee at 2 AM — and every conversation becomes a lead instead of a lost call.
Inside the plugin.
The screens behind the story above — real production captures, sample data. Click any to zoom.
Need a plugin like WDZ FrontDesk?
The same engineering — idempotent, hardened, documented — pointed at your business problem. You own the code outright.